Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism

doi:10.1007/s40305-018-0220-8

Abstract

Abstract: The development of the Internet has provided firms with the ideal opportunity to make up for the knowledge gap for achieving internal knowledge generation (IKG) and external knowledge acquisition (EKA). It is worth exploring how Internet resources can be used to satisfy organizational knowledge needs efficiently to adapt to dynamic environments. Thus, according to the resource-based view, knowledge-based view, and contingency theory, we study the impact of different types of Internet resources on the two modes of knowledge creation (IKG and EKA), as well as the moderating effect of environmental dynamism (ED) on this relationship. The hypothesized relationships were tested using the hierarchical regression analysis method with survey data collected from 399 Chinese firms.We found that Internet relationship resource and Internet human resource can simultaneously facilitate IKG and EKA, while Internet infrastructure resource positively affects IKG but has no significant impact on EKA. Furthermore, ED positively moderates the relationship between Internet relationship resource and IKG and EKA, but negativelymoderates the relationship between Internet human resource and EKA.

Key words: Internet resources, Environmental dynamism, Internal knowledge generation, External knowledge acquisition, China

CLC Number:

91C99
94A50

Cai-Yun Zhuang, Guo-Hong Chen, Li-Li Wang. Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism[J]. Journal of the Operations Research Society of China, 2019, 7(2): 337-354.

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